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Managed services is the practice of outsourcing the responsibility for maintaining, and anticipating need for, a range of processes and functions in order to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship. We are well placed to undertake Managed Services on your behalf.
We all around see explosion in IoT deployments and solutions around the globe. IoT software platforms are emerging as the central backbone of these IoT deployments. Clients are moving from products to end-to-end services models by adopting the SaaS model. The perennial challenges of accelerated time-to-market, maximized returns on R&D budgets and expansion into new markets also continue to grow. Our software product engineering services for the connected ecosystem aim to create state-of-the-art solutions and retain competitive advantage.
Our services are backed by strong expertise, experience in different technologies and platforms, mature methodologies and processes, and ready-to-use solutions and accelerators.